Privacy Policy

If you email or otherwise contact us, we receive the information you choose to include, such as your email address and message. Do not send Social Security numbers, benefit case numbers, identity documents or other sensitive Lifeline application materials to this website.

Like most websites, hosting, security and analytics infrastructure may process standard technical information such as IP address, browser or device information, referring page, requested URL, timestamps and security events. This information can be used to deliver the site, diagnose problems, understand aggregate use and protect against abuse.

We do not determine Lifeline eligibility and we do not ask visitors to upload eligibility documents on this site. Official application and verification activity occurs through USAC's Lifeline systems and participating providers, which have their own privacy practices.

Pages on this site link to USAC, FCC, state agencies, Apple and wireless providers. When you follow an external link, the destination site's privacy policy and terms apply. We do not control those external services.

The site's hosting, security or analytics services may use cookies or similar technical mechanisms where necessary or configured. Browser controls can be used to manage cookies. We avoid making claims here about a specific analytics or advertising configuration that may change over time.

Information may be processed by infrastructure providers that help host, secure, analyze or operate the site, and may be disclosed when required by applicable law or valid legal process. We do not control the data practices of external websites that you visit through outbound links.

Privacy rights can vary by jurisdiction. To ask a question about information associated with a message you sent us, contact contact@lifelinefreeiphone.com. We may need enough information to identify the relevant communication before acting on a request.

We use HTTPS for the public website. No internet service can promise absolute security, so visitors should avoid sending unnecessary sensitive information by email or other general contact channels.

This policy may be updated as the site, service providers or legal requirements change. The last-updated date on this page identifies the current published version.